Shift Leader: Guest Services & Team Training

Mitchells & Butlers PLC; Nuneaton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible shifts

Discounts 33% across brands

Discounts 20% for friends and family

Wagestream

Free shares

Pension

28 days paid holiday

Employee helpline

Job summary

Ego - Nuneaton (part of Mitchells & Butlers PLC) is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver great service while training colleagues. The role sits within a family of premium pubs and restaurants, each with its own character and Mediterranean-inspired menu.

You’ll help ensure high standards and guest satisfaction across the site. Join a team that values warmth, teamwork, and delivering memorable experiences, with flexible shifts and strong staff support as

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Ego - Nuneaton (part of Mitchells & Butlers PLC) is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver great service while training colleagues. The role sits within a family of premium pubs and restaurants, each with its own character and Mediterranean-inspired menu.

You’ll help ensure high standards and guest satisfaction across the site. Join a team that values warmth, teamwork, and delivering memorable experiences, with flexible shifts and strong staff support as