Shift Leader & Guest Experience Champion

Ship-Inn; Pennington; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across brands

Friends & family discount

Wagestream

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Ship Inn in Pennington is seeking a Shift Supervisor who welcomes guests warmly, leads a busy front-of-house team and helps maintain the high service standards our customers expect. You’ll be a visible host, oversee daily operations and play a key role in training junior team members.

Joining Premium Country Pubs means a friendly, fast-paced environment with perks like flexible shifts, dining discounts across brands, and opportunities to grow within Mitchells & Butler s.

Qualifications

• Experience in hospitality and guest service.
• Strong leadership and training skills.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Ship Inn in Pennington is seeking a Shift Supervisor who welcomes guests warmly, leads a busy front-of-house team and helps maintain the high service standards our customers expect. You’ll be a visible host, oversee daily operations and play a key role in training junior team members.

Joining Premium Country Pubs means a friendly, fast-paced environment with perks like flexible shifts, dining discounts across brands, and opportunities to grow within Mitchells & Butler s.