Shift Supervisor: Lead Service, Training & Flexible Shifts

Mitchells & Butlers PLC; Godalming; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Discounts across brands

Free shares

Employee helpline

Job summary

Inn on the Lake, part of Mitchells & Butlers Premium Country Pubs, is seeking a Shift Supervisor who greets guests warmly and leads a team to deliver exceptional service. You’ll train colleagues, uphold cleanliness and safety, and drive day‑to‑day site operations in a premium dining environment.

Join a group offering pension, 28 days holiday, high-street discounts, free shares and supportive employee benefits such as Wagestream.

Qualifications

• Experience in hospitality and leading a team.
• Ability to train and develop staff.
• Strong commitment to service standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training

Hospitality

Job description

Inn on the Lake, part of Mitchells & Butlers Premium Country Pubs, is seeking a Shift Supervisor who greets guests warmly and leads a team to deliver exceptional service. You’ll train colleagues, uphold cleanliness and safety, and drive day‑to‑day site operations in a premium dining environment.

Join a group offering pension, 28 days holiday, high-street discounts, free shares and supportive employee benefits such as Wagestream.