Shift Leader: Guest Experience & Career Growth

Hickorys Smokehouse; Huddersfield; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free team meals on shift

Birthday meal on us

25% team discount

24/7 wellbeing support

Christmas Day off

Job summary

Hickory's Smokehouse is seeking a Shift Leader in the United Kingdom. The role offers a package of up to £16.21 per hour including Tip Jar. You will lead shifts, drive guest satisfaction, and support the management team to deliver outstanding restaurant results.

We reward progression with award-winning training and a supportive culture that values work-life balance. Applicants must have the right to work in the UK and be at least 18 years old.

Qualifications

• Leading shifts and supporting management to ensure smooth restaurant service.
• Delivering exceptional guest experience and maintaining high standards of operation.
• Coaching and developing team members to improve performance and service quality.

Responsibilities

• Lead shift operations to ensure smooth service and adherence to standards.
• Drive guest satisfaction through proactive service and issue resolution.
• Support the management team with training and team development.
• Maintain people standards and contribute to strong restaurant results.

Skills

Shift leadership

Guest service

Team coaching

Communication

Decision making

Job description

Hickory's Smokehouse is seeking a Shift Leader in the United Kingdom. The role offers a package of up to £16.21 per hour including Tip Jar. You will lead shifts, drive guest satisfaction, and support the management team to deliver outstanding restaurant results.

We reward progression with award-winning training and a supportive culture that values work-life balance. Applicants must have the right to work in the UK and be at least 18 years old.