Shift Leader: Drive Guest Experience & Growth (Tip Jar)

Hickorys Smokehouse; Milton Keynes; On-site; GBP 20,664,000 - 24,796,800; Full time

Benefits offered by this job

Competitive pay incl tips

Free team food

Birthday meal on shift

25% team discount

Wellbeing support

Road trips

Job summary

Hickory's Smokehouse in Milton Keynes is seeking a Shift Leader to support the management team, lead shifts, and ensure an outstanding guest experience. You will drive performance through effective communication, coaching and decisive leadership, while upholding people standards and restaurant results.

The role offers progression opportunities and a culture that values work-life balance, with a competitive pay package up to £16.21 per hour including tip Jar and a range of benefits such as free

Qualifications

• Must be legally eligible to work in the UK and at least 18 years old.

Responsibilities

• Lead shifts and support management to deliver exceptional guest experiences.
• Maintain strong operational execution and drive performance through coaching and decision-making.

Skills

Leadership

Guest service

Team communication

Job description

Hickory's Smokehouse in Milton Keynes is seeking a Shift Leader to support the management team, lead shifts, and ensure an outstanding guest experience. You will drive performance through effective communication, coaching and decisive leadership, while upholding people standards and restaurant results.

The role offers progression opportunities and a culture that values work-life balance, with a competitive pay package up to £16.21 per hour including tip Jar and a range of benefits such as free