Shift Leader – Frontline Hotel Management

Premier Inn; Liverpool; Vor Ort; GBP 16.000 - 22.000; Vollzeit

Benefits dieser Stelle

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Zusammenfassung

Premier Inn in Liverpool City Centre (Liverpool One) is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay and the team is well-supported.

You’ll motivate staff, deliver pre-shift briefings, handle guest queries with calm decisiveness, and collaborate with the Hotel Manager to keep the hotel running smoothly. A strong leadership mindset and frontline results are valued.

Aufgaben

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Kenntnisse

Leadership

People management

Customer service

Problem solving

Jobbeschreibung

Premier Inn in Liverpool City Centre (Liverpool One) is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay and the team is well-supported.

You’ll motivate staff, deliver pre-shift briefings, handle guest queries with calm decisiveness, and collaborate with the Hotel Manager to keep the hotel running smoothly. A strong leadership mindset and frontline results are valued.