Shift Leader: Fast-Paced Team & Guest Experience

Wingstop UK; Daisy Hill; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount

Job summary

Wingstop UK is seeking a Shift Manager to lead店 shifts, support frontline teams, and uphold high standards of service, food quality, and cleanliness. You will motivate staff, role‑model best practices, and ensure smooth operations during busy periods in a dine-in/takeaway/delivery setting.

The role emphasises hands-on leadership, coaching Crew Members, and delivering consistent customer experiences while maintaining strong stock control and daily operations.

Qualifications

• Experience in a supervisory or team leader role.
• Confident, hands-on leadership style.
• Strong communication and organisation skills.
• Positive, team-first mindset.

Responsibilities

• Leading shifts and supporting your team on the floor.
• Delivering fast, friendly, and consistent customer experiences.
• Coaching and developing Crew Members.
• Ensuring food quality, cleanliness, and safety standards are met.
• Supporting stock control and daily operations.

Skills

Leadership

Customer service

Communication

Organisational skills

Team development

Job description

Wingstop UK is seeking a Shift Manager to lead店 shifts, support frontline teams, and uphold high standards of service, food quality, and cleanliness. You will motivate staff, role‑model best practices, and ensure smooth operations during busy periods in a dine-in/takeaway/delivery setting.

The role emphasises hands-on leadership, coaching Crew Members, and delivering consistent customer experiences while maintaining strong stock control and daily operations.