Shift Leader: Fast-Paced Team Coach & Service Champion

Domino's Pizza Group plc; Rotherham; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Staff discount on pizzas

Pension scheme

Excellent training and career progress

Ongoing management training and suppor

Job summary

Domino's Pizza Group plc in the UK is seeking a Shift Manager to lead busy store shifts, motivate the team, and ensure fast service, great quality, and a friendly customer experience. You will oversee day-to-day operations, manage rotas, coach team members, uphold hygiene and safety standards, and drive sales to meet targets while maintaining brand standards.

Evening and weekend availability is required. Competitive hourly pay up to £13.00, staff discounts, pension and career progression are

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• A genuine passion for customer service and leading a team.
• Strong organisational and communication skills.
• The ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to ensure the right people are in the right place at the right time.
• Support and coach team members to develop their skills and confidence.
• Maintain store standards, hygiene, and safety procedures at all times.
• Ensure all deliveries and food storage meet brand and food safety standards.
• Manage customer satisfaction and resolve any in-store issues professionally.
• Work with your Store Manager to drive sales and meet performance targets.
• Ensure compliance with Domino's brand standards, health & safety, and security policies.
• Support local marketing initiatives and store promotions.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Domino's Pizza Group plc in the UK is seeking a Shift Manager to lead busy store shifts, motivate the team, and ensure fast service, great quality, and a friendly customer experience. You will oversee day-to-day operations, manage rotas, coach team members, uphold hygiene and safety standards, and drive sales to meet targets while maintaining brand standards.

Evening and weekend availability is required. Competitive hourly pay up to £13.00, staff discounts, pension and career progression are