Shift Leader: Drive Service & Team Growth

Domino's Pizza Group plc; Loughborough; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Excellent training and career progress

Ongoing management training and team-s

Job summary

Domino’s store in the United Kingdom is seeking energetic, organised leaders to manage busy shifts, motivate your team, and ensure service, quality and teamwork remain top priorities.

This role carries responsibility for evenings and every weekend, with a salary of £13.25 per hour and benefits including staff discount, pension scheme and ongoing management training and progression support.

Qualifications

• Previous supervisory or management experience (hospitality, retail, or food service ideal).
• A genuine passion for customer service and leading a team.
• Strong organisational and communication skills.
• The ability to stay calm under pressure in a fast-paced environment.
• Availability for evenings and every weekend (required).

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy; manage rotas and shift planning.
• Support and coach team members to develop their skills and confidence.
• Maintain store standards, hygiene, and safety procedures at all times.
• Ensure all deliveries and food storage meet brand and food safety standards.
• Manage customer satisfaction and resolve any in-store issues professionally.
• Work with your Store Manager to drive sales and meet performance targets.
• Ensure compliance with Domino’s brand standards, health & safety, and security policies.
• Support local marketing initiatives and store promotions

Skills

Leadership

Customer service

Team motivation

Shift planning

Communication

Job description

Domino’s store in the United Kingdom is seeking energetic, organised leaders to manage busy shifts, motivate your team, and ensure service, quality and teamwork remain top priorities.

This role carries responsibility for evenings and every weekend, with a salary of £13.25 per hour and benefits including staff discount, pension scheme and ongoing management training and progression support.