Shift Leader — Fast-Paced Restaurant Ops & Team Growth

Wingstop UK - Swansea; Swansea; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount

28 days holiday + birthday off

Culture budgets

Regular incentives

Wagestream access

Discounts platform

Employee of the Month recognition

Team socials and events

Uniform provided

Job summary

Wingstop UK - Swansea is seeking a proactive Shift Manager to lead daily restaurant shifts, coach a developing team, and uphold exceptional service, quality, and cleanliness standards. You’ll drive performance, motivate staff, and step in during busy periods to ensure smooth operations and memorable guest experiences.

You’ll manage front-line leadership, deliver on brand standards, and collaborate with the team to maintain safety, cold-chain, and cleanliness.

Qualifications

• Previous supervisory or team leader experience.
• Hands-on leadership style.
• Strong communication and organisation skills.
• Positive, team-first mindset.

Responsibilities

• Lead shifts and support your team on the floor.
• Deliver fast, friendly, and consistent customer experiences.
• Coach and develop Crew Members.
• Ensure food quality, cleanliness, and safety standards are met.
• Support stock control and daily operations.

Skills

Supervisory experience

Hands-on leadership

Communication skills

Team development

Job description

Wingstop UK - Swansea is seeking a proactive Shift Manager to lead daily restaurant shifts, coach a developing team, and uphold exceptional service, quality, and cleanliness standards. You’ll drive performance, motivate staff, and step in during busy periods to ensure smooth operations and memorable guest experiences.

You’ll manage front-line leadership, deliver on brand standards, and collaborate with the team to maintain safety, cold-chain, and cleanliness.