Shift Leader — Fast-Paced QSR & Guest Experience

Popeyes Louisiana Chicken UK&I; East Kilbride; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free meals on shift

Discounts when not working

Gym & retail discounts

Tech scheme

Job summary

Popeyes UK&I in East Kilbride is seeking a passionate Shift Supervisor to run shifts, lead from the front, and deliver outstanding guest experiences in a fast-paced, fresh-food environment. You’ll coach your team, manage labour and service on shift, and support the management team to hit performance targets.

The role offers competitive hourly pay (£12.75–£13.25 with a Duty Manager premium), flexible scheduling, free meals on shift, and opportunities for rapid management development within

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Hands-on, lead-from-the-front mindset and strong people leadership.
• Excellent communication and motivational skills.
• Commitment to food safety and standards.

Responsibilities

• Run your shift and lead the team to deliver Popeyes' outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Skills

Shift supervision

People management

Communication skills

Food safety awareness

Job description

Popeyes UK&I in East Kilbride is seeking a passionate Shift Supervisor to run shifts, lead from the front, and deliver outstanding guest experiences in a fast-paced, fresh-food environment. You’ll coach your team, manage labour and service on shift, and support the management team to hit performance targets.

The role offers competitive hourly pay (£12.75–£13.25 with a Duty Manager premium), flexible scheduling, free meals on shift, and opportunities for rapid management development within