Shift Supervisor - Lead Fast-Paced Team & Guest Experience

POPEYES UK CHICKEN & PIZZA LTD; Dundee; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Discounts & perks

Gym membership

Job summary

Popeyes UK Chicken & Pizza Ltd in the United Kingdom is seeking passionate Shift Supervisors to run shifts, lead the team, and uphold Popeyes’ standards in a fast-paced, fresh‑food environment. You’ll manage labour, drive guest experience, coach your crew, and support the management team to hit performance goals across people, product, and service.

In return, enjoy an hourly rate from £12.75 to £13.25 (with a £0.50 premium as Duty Manager), a £1,000 refer-a-friend bonus, flexible schedules, and

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Skills

Team leadership

Communication

People development

Calm under pressure

Food safety knowledge

Job description

Popeyes UK Chicken & Pizza Ltd in the United Kingdom is seeking passionate Shift Supervisors to run shifts, lead the team, and uphold Popeyes’ standards in a fast-paced, fresh‑food environment. You’ll manage labour, drive guest experience, coach your crew, and support the management team to hit performance goals across people, product, and service.

In return, enjoy an hourly rate from £12.75 to £13.25 (with a £0.50 premium as Duty Manager), a £1,000 refer-a-friend bonus, flexible schedules, and