Shift Leader: Elevate Guest Experience & Profit

Ivi Motorway Services Limited; Cambridgeshire and Peterborough; Presencial; GBP 17.000 - 21.000; Jornada completa

Descripción de la vacante

German Doner Kebab is seeking a shift manager to lead a restaurant shift, delivering exceptional guest care while driving revenue and maintaining brand standards.

You will oversee scheduling, training, and team development, ensuring compliance with food safety and health standards. The role focuses on maintaining guest satisfaction, managing stock, and monitoring sales for performance growth.

Formación

• Experience in hospitality or quick-serve restaurant environments preferred.
• Shift management experience is advantageous but not essential.
• Ability to implement brand standards and operate according to policies.

Responsabilidades

• Manage a shift and drive revenue and profits by developing the team to deliver guest care and service.
• Control costs, maintain brand standards, and ensure outstanding food quality.
• Provide training, development, and leadership to team members.
• Maintain a safe, clean environment compliant with health and hygiene standards.
• Monitor weekly sales information and stock levels to ensure availability.
• Coach and discipline staff to maintain performance and loyalty.

Conocimientos

Guest service

Team leadership

Brand standards

Food safety

Training

Descripción del empleo

German Doner Kebab is seeking a shift manager to lead a restaurant shift, delivering exceptional guest care while driving revenue and maintaining brand standards.

You will oversee scheduling, training, and team development, ensuring compliance with food safety and health standards. The role focuses on maintaining guest satisfaction, managing stock, and monitoring sales for performance growth.