Shift Leader - Drive Team, Service & Standards

Subway IP Inc.; Prestatyn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Subway IP Inc. is seeking a Shift Leader for its Prestatyn location, responsible for supervising daily operations to ensure food safety, product quality, and store cleanliness.

The role involves scheduling staff, maintaining service standards, and supporting store goals with strong customer service. You will lead a team in a fast-paced environment, coach newer staff, handle paperwork, and assist in planning events and promotions.

Qualifications

• Experience in a quick-service restaurant (QSR) environment.
• Previous supervisory responsibilities in a fast-paced setting.
• Strong verbal communication and people-management skills.

Responsibilities

• Supervise daily operations to maintain food safety, cleanliness, and service standards.
• Schedule and supervise staff; evaluate performance and support promotions or transfers.
• Open/close store to high standards and manage deliveries and inventory weekly.

Skills

QSR experience

Supervisory experience

Excellent communication

People management

Computer knowledge

Education

Secondary education or NVQ equivalent

Tools

POS system

Job description

Subway IP Inc. is seeking a Shift Leader for its Prestatyn location, responsible for supervising daily operations to ensure food safety, product quality, and store cleanliness.

The role involves scheduling staff, maintaining service standards, and supporting store goals with strong customer service. You will lead a team in a fast-paced environment, coach newer staff, handle paperwork, and assist in planning events and promotions.