Shift Leader: Drive Store Ops & Customer Service

Tesco; Ballymena; On-site; GBP 21,000 - 28,000; Full time

Job summary

Tesco is hiring a Shift Leader in the United Kingdom to manage duty shifts, ensure a clean, well-stocked store and deliver outstanding customer service. The role offers £15.59 per hour, with additional payments depending on location, and a minimum of 16 guaranteed hours per week (with options for a 12-hour minimum).

Availability windows determine scheduling, and Tesco emphasizes flexibility and inclusivity.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Job description

Tesco is hiring a Shift Leader in the United Kingdom to manage duty shifts, ensure a clean, well-stocked store and deliver outstanding customer service. The role offers £15.59 per hour, with additional payments depending on location, and a minimum of 16 guaranteed hours per week (with options for a 12-hour minimum).

Availability windows determine scheduling, and Tesco emphasizes flexibility and inclusivity.