Shift Leader: Fast-Paced Retail, Flexible Hours

Tesco; Belfast City District; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Holiday starting at 20 days

11% off and 15% pay day weekends with

Life cover and pension matching up to

Job summary

Tesco is seeking a Shift Leader in the United Kingdom to oversee daily store operations, coach a diverse team, and enhance customer service. The role offers a starting rate of £15.59 per hour with additional location-based payments and a guaranteed minimum of 16 hours per week, with options for 12 hours as needed.

You will schedule shifts within advertised hours, maintain safety, and deliver a smooth shopping experience, with strong opportunities for progression and benefits through Tesco.

Qualifications

• Proven customer-focused service experience.
• Strong communication and team leadership abilities.
• Adaptable to flexible shift patterns and times.

Responsibilities

• Lead store duties, coordinate team to deliver a clean, stocked store.
• Assist customers and ensure they leave with what they came for.
• Coach colleagues and provide feedback to improve service.
• Ensure store safety, performance awareness, and smooth operations.
• Open/close the store and manage duty coverage as needed.
• Support seasonal, community, and charity events.

Skills

Customer service

Communication

Team leadership

Flexibility

Job description

Tesco is seeking a Shift Leader in the United Kingdom to oversee daily store operations, coach a diverse team, and enhance customer service. The role offers a starting rate of £15.59 per hour with additional location-based payments and a guaranteed minimum of 16 hours per week, with options for 12 hours as needed.

You will schedule shifts within advertised hours, maintain safety, and deliver a smooth shopping experience, with strong opportunities for progression and benefits through Tesco.