Shift Leader: Drive Quality, Service & Profit

Papa Johns; England; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Zusammenfassung

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and excellent customer service while achieving restaurant profitability. The role involves managing operations, enforcing company policies, and ensuring compliance with laws and ethical practices.

The Shift Leader will oversee staff at various stations, maintain product quality, manage cash and inventory, and support cost controls.

Qualifikationen

• High School diploma or GED preferred.
• Serv‑Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Aufgaben

• Adheres to guidelines and expectations for each station including dough management and portioning; makes quality products and maintains holding times.
• Contributes to achieving the restaurant’s product goals and meets customer needs while minimizing complaints.
• Follows policies in the handbook including image, attendance, safety and security.
• Exhibits core values, maintains a positive attitude, and works well with others.
• Ensures adequate shift coverage and provides feedback to correct problems; maintains product quality and service within standards.
• Manages cash and inventory to minimize loss and supports profit goals.

Kenntnisse

Planning & Prioritization

Communicates Effectively

Process Improvement

Ausbildung

High School diploma or GED

Serv‑Safe/Local or State Food Service Certification

Previous shift lead experience

Jobbeschreibung

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and excellent customer service while achieving restaurant profitability. The role involves managing operations, enforcing company policies, and ensuring compliance with laws and ethical practices.

The Shift Leader will oversee staff at various stations, maintain product quality, manage cash and inventory, and support cost controls.