Shift Lead - Fast-Paced Pizza Ops & Guest Experience

Papa Johns; Winder; On-site; GBP 21,000 - 25,000; Full time

Job summary

Papa John's UK is seeking a Shift Leader to supervise shifts, ensure quality products and customer service, and support restaurant profitability. You will help execute company policies and ensure compliance with laws and ethical practices.

The role requires experience in fast-food operations, ability to manage staff coverage, handle cash, monitor inventory, and maintain high standards of safety and cleanliness. Long hours, including nights and weekends, are common.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.

Responsibilities

• Adheres to station guidelines and portions to ensure quality products.
• Maintains product quality, customer service, and adherence to shift management policies.
• Exhibits core values, maintains a positive attitude, and works well with others.
• Ensures adequate shift coverage and provides feedback to address problems.
• Contributes to profit goals by following company cash management and inventory procedures.

Skills

Planning & Prioritization

Effective communication

Process improvement

Education

High School diploma or GED

Job description

Papa John's UK is seeking a Shift Leader to supervise shifts, ensure quality products and customer service, and support restaurant profitability. You will help execute company policies and ensure compliance with laws and ethical practices.

The role requires experience in fast-food operations, ability to manage staff coverage, handle cash, monitor inventory, and maintain high standards of safety and cleanliness. Long hours, including nights and weekends, are common.