Shift Leader - Delivery Kitchen Operations

Deliveroo PLC; Cambridge; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Pay: £14.30 per hour

Free monthly Friday lunch

25 days’ holiday

Career development opportunities

Life assurance and wellbeing support

Free Deliveroo Plus

Job summary

Deliveroo Cambridge is seeking a Team Leader to support site management in achieving peak performance and exceptional service on every shift. You will lead shift operations, supervise safety, optimise dispatch, drive site standards, and manage team performance, ensuring high-quality food delivery to riders and partners.

This hands-on role requires strong leadership and clear communication in a fast-paced onsite environment.

Qualifications

• Proven leadership ability, with experience training others and running shifts.
• Strong hands-on mentality in a fast-paced environment.
• Excellent written and spoken English communication with stakeholders.

Responsibilities

• Lead shift operations by prioritising tasks and delegating to the team to meet goals.
• Supervise compliance and safety by coaching SOPs and conducting H&S checks.
• Optimise dispatch processes for accurate order handling to riders and partners.
• Drive site standards with food safety, cleanliness and professional environment.
• Manage team performance through accurate timekeeping and fostering a positive culture.

Skills

Leadership

Hands-on

Communication

Results oriented

Excellence focus

Right to work in UK

Job description

Deliveroo Cambridge is seeking a Team Leader to support site management in achieving peak performance and exceptional service on every shift. You will lead shift operations, supervise safety, optimise dispatch, drive site standards, and manage team performance, ensuring high-quality food delivery to riders and partners.

This hands-on role requires strong leadership and clear communication in a fast-paced onsite environment.