Shift Lead, Site Ops – Deliveroo Editions (Cambridge)

Deliveroo PLC; Cambridge; A distancia; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free monthly lunch

25 days holiday

Career development

Life assurance

Wellbeing support

Deliveroo Plus

Descripción de la vacante

Deliveroo Editions in Cambridge is seeking a Team Leader to support site management and drive peak performance across shifts. You will supervise dispatch, ensure SOP compliance, and foster a safe, efficient restaurant partner and rider experience on every shift.

Your hands-on leadership style, clear communication, and focus on KPI targets will help maintain high food safety standards and a positive team culture in a fast-paced, onsite environment.

Formación

• Proven leadership ability, with experience training others and running shifts independently.
• Hands-on mentality for high-pressure, fast-paced environments.
• Excellent communication skills in English, written and spoken.
• Results-oriented mindset with a track record of meeting KPI targets.
• Commitment to excellence and safe, compliant task completion.
• Right to work in the UK.

Responsabilidades

• Lead shift operations by prioritising tasks and delegating to the team to meet performance goals.
• Supervise compliance and safety by coaching SOPs and conducting H&S checks.
• Optimise the dispatch process for accurate order handling with riders.
• Drive site standards with high food safety, cleanliness and professionalism.
• Manage team performance with accurate timekeeping and positive culture.

Conocimientos

Leadership

Operations management

Communication skills

Safety compliance

KPI awareness

Descripción del empleo

Deliveroo Editions in Cambridge is seeking a Team Leader to support site management and drive peak performance across shifts. You will supervise dispatch, ensure SOP compliance, and foster a safe, efficient restaurant partner and rider experience on every shift.

Your hands-on leadership style, clear communication, and focus on KPI targets will help maintain high food safety standards and a positive team culture in a fast-paced, onsite environment.