Shift Leader: Deliver Top-Notch Service & Team Leadership

SmartRecruiters, Inc.; Linslade; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension contribution

Career development

Staff discount 33% on brands

Discount for loved ones 15%

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Greene King Inns discount 50%

Refer a friend bonus up to £1500

Wagestream access

Retail discounts

Job summary

Pub & Dining in the UK is seeking a Team Leader to lead by example, ensuring shifts run smoothly and customers enjoy a memorable experience. You’ll deputise for management, coordinate a busy team, and maintain safety and cleanliness across the bar.

The role requires a passion for great service, an eye for detail, and the ability to stay calm and adapt during peak times. A positive, can-do attitude and strong English communication are essential.

Qualifications

• Ability to lead a team during busy shifts.
• Deliver excellent customer service and ensure guest satisfaction.
• Strong command of spoken and written English.
• Maintain high standards of safety, cleanliness and compliance.

Responsibilities

• Lead the team to ensure smooth shifts and high service standards.
• Deputise for management and resolve issues during absence.
• Coordinate tasks during busy periods to keep operations running.
• Ensure the bar area is safe, clean, and compliant with policies.

Skills

Customer service

Leadership

Teamwork

Communication

Attention to detail

English proficiency

Job description

Pub & Dining in the UK is seeking a Team Leader to lead by example, ensuring shifts run smoothly and customers enjoy a memorable experience. You’ll deputise for management, coordinate a busy team, and maintain safety and cleanliness across the bar.

The role requires a passion for great service, an eye for detail, and the ability to stay calm and adapt during peak times. A positive, can-do attitude and strong English communication are essential.