Shift Leader

CBRE Local UK; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Shift Leader to join the City of London team. You will manage holiday and sickness cover, oversee shift staff appraisals and ensure training plans are in place and implemented.

You will supervise M&E shift engineers, act as the contact for technical service delivery, plan workload to complete PPMs and reactive orders within SLA, and maintain HSE compliance across CBRE GWS operations.

Qualifications

• City and Guilds or equivalent qualification in designated trade.
• Extensive experience of technical maintenance in a building services environment with supervisory responsibilities.
• Good knowledge of Health and Safety and Environmental processes.

Responsibilities

• Manage holiday and sickness cover and HR-related appraisals for shift staff.
• Ensure training plans are in place and implemented.
• Supervise M&E shift team and senior technical representative out of hours.
• Act as point of contact for technical service delivery.
• Plan and manage shift workload to complete PPMs/CMs and reactive work orders within defined SLAs.
• Maintain effective shift handover with log book, emails and status boards.
• Liaise with CBRE GWS service providers to deliver an integrated service.
• Ensure adherence to Permit to Work and Change Control processes.
• Lead shift training and ensure safe operation of critical plant.
• Maintain health & safety compliance and carry out toolbox talks and site assessments.

Skills

Leadership

People management

Health and safety awareness

Education

City and Guilds or equivalent

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in City of London.

Role Summary & Responsibilities:

• Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff.
• Work with management to ensure training plans are in place and implemented.
• Maintain the image, appearance and professional standing of CBRE GWS technical team at all times.
• Supervision of technical M&E shift team and senior technical representative out of hours.
• Act as point of contact for technical service delivery.
• Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to TSM.
• Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board.
• Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card.
• Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.
• Permit to Work System (all project work to be controlled via CBRE GWS).
• Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.
• Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised.
• Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.
• Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required.
• Adherence to CBRE GWS business processes and procedures with correct financial approvals.
• Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).
• Provide a weekly performance report on workload status using maintenance management system (Real Suite);Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights.

Experience & Skills Required:

• City and Guilds or equivalent qualification in designated trade.
• Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience.
• Good knowledge of Health and Safety and Environmental processes.

- Shift lead, Lead engineer, lead shift