Shift Leader

Morrisons; Banchory; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous holiday entitlement

15% discount in our supermarkets and —

Additional 10% discount card for a fam

Career progression and Leadership <em>

Subsidised in-store cafe or shop floor

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits

MyPerks discounts at high street shops

Payroll charity donations

Family-friendly policies including 26+

Job summary

Morrisons is seeking a Shift Leader to join our store team in the United Kingdom. You will step up in the absence of the store leadership team, taking responsibility for safe, legal and effective running of the store with a practical, “sleeves rolled up” mindset.

On shift you’ll lead a team, coach colleagues, and ensure the store delivers outstanding customer service while maintaining stock, standards and safe working practices. This role offers genuine career progression within Morrisons.

Qualifications

• Proven ability to lead a team on a busy shop floor.
• Strong customer focus and service orientation.
• Attention to detail in stock, standards and safety procedures.
• Good problem-solving and decision-making under time pressure.
• Ability to stay calm and act safely during emergencies.

Responsibilities

• Lead a shift and support colleagues to deliver excellent store performance.
• Open and close the store, ensuring security and safe operations.
• Maintain high standards of cleanliness, accuracy and compliance with policies.
• Monitor stock levels, rotation and merchandising to maximise sales.
• Drive operational readiness and respond to unexpected changes on shift.

Skills

Team leadership

Customer focus

Attention to detail

Problem solving

Calm under pressure

Job description

More about the role

We’ve got a fantastic opportunity for a Shift Leader to join our store team and help keep our business running smoothly every day.

As a Shift Leader, you’ll step up in the absence of the store’s leadership team to take responsibility for the safe, legal, and effective running of the store. You'll bring a \"sleeves rolled up\" mindset, using your initiative to solve problems, support your colleagues, and make sure our standards stay high.

As one of our Shift Leaders, you’ll be on hand to:

• Put customers first: Take real pride in improving the customer journey, helping remove barriers, and creating moments that matter across all areas of the store.
• Lead a 'one team' approach: Coach, guide, and support colleagues on the shift, building strong relationships and fostering a warm, helpful team spirit.
• Keep standards high, safe, and legal: Open and close the store, manage security systems, and embed strict adherence to safe and legal working practices.
• Drive operational standards: Follow operational guidance to ensure the store is always ready for trade, dealing calmly with emergencies, enforcement visits, or unexpected changes.
• Look after sales and stock: Keep waste and stock loss to a minimum through careful stock rotation and handling, making sure our shelves are full and ready for our customers.

More about our perks

• Generous holiday entitlement

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities - read more about our Leadership School here

• Subsidised in-store cafe or shop floor ranges

• Free parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

You'll be the kind of person who:

• Loves leading a team and going above and beyond for our colleagues and customers
• Enjoys staying active, getting stuck in, and bringing positive energy to a fast-paced, ever-changing store environment.
• Has a sharp eye for detail and likes to use their initiative to spot opportunities, keep standards high, and help deliver store plans smoothly.
• Is comfortable picking up and using a range of store equipment, tools, and retail technology.
• Stays calm under pressure and has experience handling emergency situations while following safe, legal policies and procedures to protect the team and store.