Shift Lead, Restaurant Ops & Guest Experience

KFC UK&I; Bognor Regis; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra holiday

Free chicken

Free chips

Gym discounts

High street perks

Wellbeing support

Job summary

KFC UK&I in the United Kingdom is looking for a hands-on restaurant leader to support the team, drive performance, and deliver an outstanding guest experience. You’ll own the day-to-day operations, coach the crew, and ensure the venue runs smoothly while keeping the vibe welcoming.

This role focuses on people leadership, KPI attainment, and reliable operations. If you’re ready to be yourself and bring energy to the team, you’ll join a place that values individuality and offers real opportunities

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.
• You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Free chicken & chips every shift
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Job description

KFC UK&I in the United Kingdom is looking for a hands-on restaurant leader to support the team, drive performance, and deliver an outstanding guest experience. You’ll own the day-to-day operations, coach the crew, and ensure the venue runs smoothly while keeping the vibe welcoming.

This role focuses on people leadership, KPI attainment, and reliable operations. If you’re ready to be yourself and bring energy to the team, you’ll join a place that values individuality and offers real opportunities