Shift Lead - Lead a Fast-Paced, Customer-Obsessed Team

Nando’s Group; Yeovil; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free food at work

Discount on days off

Paid breaks

Team bonding events

Career progression pathways

Job summary

Nando's Yeovil is seeking a Shift Lead to captain shift operations, supervise and motivate the team, and ensure a warm, high-energy service. You’ll keep guest experience top of mind and handle challenges as they arise to maintain smooth service in a busy environment.

The role emphasizes leadership development, delivering great PERi-PERi moments, and contributing to a supportive, family-style team culture at our Yeovil location.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach with a focus on delivering PERi-PERi moments.

Responsibilities

• Lead and supervise the team during shifts.
• Ensure smooth service and resolve on-the-spot issues quickly.
• Drive a positive, inclusive, and energetic shift environment.

Skills

Team leadership

Customer focus

Problem solving

Job description

Nando's Yeovil is seeking a Shift Lead to captain shift operations, supervise and motivate the team, and ensure a warm, high-energy service. You’ll keep guest experience top of mind and handle challenges as they arise to maintain smooth service in a busy environment.

The role emphasizes leadership development, delivering great PERi-PERi moments, and contributing to a supportive, family-style team culture at our Yeovil location.