Shift Lead - Food Service (Evenings/Nights)

Marks & Spencer Plc; Douglas; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer Plc in the Isle of Man is seeking a Team Support Manager to lead the shop floor during busy trading hours and ensure smooth execution of tasks.

You will coordinate colleagues, manage shifts, drive excellent customer service, and uphold high standards of safety, quality and presentation.

This role focuses on leadership with hands-on delivery, adapting to fast-paced retail demands while supporting teammates to perform at their best.

Qualifications

• Experience in retail leadership and team coordination.
• Excellent customer service and communication skills.
• Ability to manage shifts and lead by example.

Responsibilities

• Lead the shop floor during busy periods and peak trading hours.
• Coordinate tasks and allocate resources to ensure smooth operation.
• Maintain high standards of cleanliness, safety and presentation on the shop floor.
• Support colleagues, delivering fast, friendly service and guiding the team.

Job description

Marks & Spencer Plc in the Isle of Man is seeking a Team Support Manager to lead the shop floor during busy trading hours and ensure smooth execution of tasks.

You will coordinate colleagues, manage shifts, drive excellent customer service, and uphold high standards of safety, quality and presentation.

This role focuses on leadership with hands-on delivery, adapting to fast-paced retail demands while supporting teammates to perform at their best.