Shift Lead & Customer Experience Champion

Nando’s Group; Royal Borough of Kingston upon Thames; Remote; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free PERi-PERi meal every shift

Nandoca discount 40% off for you and 5

PERi+ discount platform

Training plan for success

Wellbeing support 24/7 with WeCare

Sabbatical every 5 years

Travel experiences

Refer a friend bonus

Performance bonus

Pension scheme

Job summary

Nando’s Group in Kingston upon Thames (Greater London) is seeking an Assistant Manager to lead shifts, motivate a high-performing team, and ensure exceptional customer service across Eat-in, Takeaway and Delivery. You will drive sales, control costs and uphold brand standards from day one.

This full-time role offers a comprehensive benefits package, performance pay, and development opportunities within a vibrant, fast-paced restaurant environment. Apply today to grow with us.

Qualifications

• Experience leading a team in a fast-paced restaurant environment.
• Proven ability to plan and manage shifts for smooth operations.
• Strong focus on delivering legendary customer service.

Responsibilities

• Lead and manage daily shifts to ensure smooth operations.
• Inspire and develop team members to high performance.
• Drive operational excellence and customer satisfaction on shift.

Skills

Leadership

Shift management

Customer service

Tools

Scheduling

Job description

Nando’s Group in Kingston upon Thames (Greater London) is seeking an Assistant Manager to lead shifts, motivate a high-performing team, and ensure exceptional customer service across Eat-in, Takeaway and Delivery. You will drive sales, control costs and uphold brand standards from day one.

This full-time role offers a comprehensive benefits package, performance pay, and development opportunities within a vibrant, fast-paced restaurant environment. Apply today to grow with us.