Shift Lead & Barista Coach

Redemption Roasters; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Redemption Roasters Tottenham Court Road is seeking Supervisors/Senior Baristas to lead on shift, maintain high hospitality standards, and support programme participants.

You will step up when managers aren’t on site, coach teammates, ensure food and drink quality and cleanliness, and help the café run smoothly on busy shifts. This role offers growth, coaching, and the chance to contribute to our mission.

Qualifications

• Experience leading a café team on shift and managing service.
• Strong hospitality focus and guest experience.
• Ability to coach colleagues and assign tasks.
• Uphold food, drink, cleanliness, and compliance standards.
• Open and close the café and manage end-of-day tasks.
• Support programme participants and new teammates.
• Align with company values and mission.

Responsibilities

• Lead on shift in absence of senior managers.
• Set welcoming tone for guests and support team.
• Assign roles, manage pace, coach where needed.
• Ensure food, drink, cleanliness, compliance.
• Open/close café and manage end-of-day tasks.
• Provide on-the-job support and feedback.
• Model company values.

Skills

Leadership

Guest experience

Team coaching

Calm under pressure

Food & beverage service

Job description

Redemption Roasters Tottenham Court Road is seeking Supervisors/Senior Baristas to lead on shift, maintain high hospitality standards, and support programme participants.

You will step up when managers aren’t on site, coach teammates, ensure food and drink quality and cleanliness, and help the café run smoothly on busy shifts. This role offers growth, coaching, and the chance to contribute to our mission.