Senior Barista & Shift Leader

Redemption Roasters; Greater London; Presencial; GBP 24 000 - 32 000; Tempo integral

Resumo da oferta

Redemption Roasters in Covent Garden is hiring Supervisors/Senior Baristas to lead shifts, uphold high standards of hospitality, and keep service running smoothly when managers aren’t on site. You will set the tone for warm, guest-focused service, assign roles, coach teammates, and ensure food, drink, cleanliness, and compliance are consistently met on every shift.

This role offers a frontline contribution to our mission of training people in prison and helping them transition into work, with

Qualificações

• Experience leading a cafe shift or similar hospitality team.
• Ability to manage a busy service with calm and clarity.
• Commitment to guest experience and high standards.

Responsabilidades

• Lead the team on shift in absence of managers, ensuring smooth service.
• Set the tone for warm, focused hospitality and guest welcome.
• Assign roles, manage pace, coach teammates as needed.
• Open and close the café with preparation and organisation.
• Provide on-the-job support and feedback to newer team members.
• Model company values through communication, work ethic and attention to detail.

Conhecimentos

Team leadership

Hospitality focus

Customer service

Shift management

Performance coaching

Ferramentas

POS systems

Descrição da oferta de emprego

Redemption Roasters in Covent Garden is hiring Supervisors/Senior Baristas to lead shifts, uphold high standards of hospitality, and keep service running smoothly when managers aren’t on site. You will set the tone for warm, guest-focused service, assign roles, coach teammates, and ensure food, drink, cleanliness, and compliance are consistently met on every shift.

This role offers a frontline contribution to our mission of training people in prison and helping them transition into work, with