Shift Engineer

The Chancery Rosewood; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Room nights

Food & Beverage discounts

Benefits app

Volunteer day

Parental leave

Birthday leave

Life insurance

Sick pay

Job summary

Rosewood Hotel Group is seeking a Shift Engineer for The Chancery Rosewood in London. You will maintain hotel engineering systems, respond to maintenance issues, guest requests and emergencies across your shift, and work across electrical, mechanical, plumbing and other disciplines.

You will operate on a rotating schedule, including nights and weekends, to protect assets, ensure guest comfort and keep engineering systems safe and reliable.

Job description

OUR PURPOSE AND CULTUREWe are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.THE TEAMAs part of the Engineering team at The Chancery Rosewood, you will help ensure the smooth and efficient operation of the hotel’s engineering systems and equipment. Reporting to the Engineering Supervisor, you will work closely with colleagues across the hotel to maintain the property to the exceptional standards our guests expect.YOUR ROLEAs Shift Engineer, you will be a reliable and technically capable presence throughout the hotel, responding to maintenance requirements, guest requests and engineering emergencies across your designated shift. Working across a rotating shift pattern, including nights and weekends, you will help protect our assets, maintain guest comfort and ensure our engineering systems operate safely and effectively.HOW YOU’LL MAKE THE PLACE* Carry out planned preventative maintenance across guest bedrooms, public areas, plant and machinery, ensuring work is completed to the required standards.* Respond promptly and professionally to guest requests, maintenance issues and engineering emergencies, always prioritising guest comfort and experience.* Work across multiple engineering disciplines, including electrical, mechanical, plumbing, air conditioning, ELV systems, carpentry and decorating.* Monitor Fire Alarm and Life Safety Systems and respond appropriately to alerts or emergencies in line with hotel procedures.* Maintain clear communication with the Engineering team and other hotel departments, accurately recording and escalating faults, maintenance activity and changes in plant status.* Support an efficient and safe operation by controlling wastage, conserving utilities and complying with all relevant health and safety policies and procedures.COULD THIS BE YOU?* You have the technical capability to work across a range of engineering disciplines and can approach varied maintenance requirements with confidence and attention to detail.* You are comfortable responding to engineering issues and emergencies calmly, safely and professionally.* You understand the importance of Fire Alarm, Life Safety and health and safety procedures within an operational environment.* You communicate clearly and work collaboratively with engineering colleagues and teams across the wider hotel.* You take pride in the quality of your work and are motivated to continuously develop your technical knowledge and capabilities.* You are flexible and reliable, with the ability to work rotating shifts including nights and weekends.OUR BENEFITS* 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)* Discounts on Food & Beverage* Flexible benefits app and monthly allowance to spend on whatever you like* Give days - A paid volunteering day of leave annually* Up to 16 weeks paid parental leave* Birthday day off - A paid day of leave for your birthday* Developmental & social calendars* Life insurance* Enhanced sick pay policyOUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.