Shift Engineer

Maintenance; City of Westminster; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Bonus Scheme

Life Assurance x3 salary

Health cash plan

Pension scheme

Service charge

29 days holiday

Meals on duty

Discounts

Training & development

Refer-a-friend £500

Job summary

Meliá Hotels International is seeking a Hotel Chief Engineer for ME London. You will lead the Engineering & Maintenance function, ensuring all building systems run safely, reliably and efficiently.

You will manage preventive and reactive maintenance, oversee contractors, and ensure inspections and compliance are completed on time. The role requires strong leadership, budgeting, and a focus on guest experience during high-occupancy periods.

Qualifications

• Proven experience in hotel engineering, facilities or building-services environments.
• Strong knowledge of mechanical, electrical, HVAC, plumbing and general building systems.
• Experience managing an Engineering or Maintenance team.
• Experience managing contractors and external service providers.
• Good understanding of health, safety and statutory compliance requirements.
• Strong troubleshooting and problem-solving skills.
• Excellent organisational and communication skills.
• Ability to prioritise multiple operational and maintenance requirements.
• Ability to work effectively under pressure, especially during emergencies and high-occupancy periods.
• Desirable: relevant engineering, electrical, mechanical or facilities management qualification.

Responsibilities

• Lead and oversee the Engineering & Maintenance Operations of the hotel.
• Develop and manage preventive and reactive maintenance programmes.
• Ensure statutory inspections, testing and certification are completed on time.
• Monitor energy usage and support sustainability initiatives.
• Oversee external contractors and suppliers, ensuring safety and quality.
• Identify CAPEX needs and monitor project costs and timelines.
• Recruit, train and develop the Engineering team.
• Manage budgets and suggest cost-saving opportunities.
• Support hotel operations and guest experience by prioritising issues.
• Act as technical lead during emergencies and ensure continuidad plans.

Skills

Leadership

Maintenance management

Contractor management

Health & safety compliance

Troubleshooting

Facilities management

Communication skills

Education

Engineering qualification

Tools

BMS (Building Management System)

Job description

"The world is yours with Meliá"

Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.

Hotel Chief Engineer

Department: Engineering & Maintenance
Location: ME London
Reports to: General Manager
Package: Competitive salary + benefits + service charge

What’s in it for you?

• Global career opportunities across more than 350 hotels
• Hotel discounts for you, your friends & family across the globe
• Enrolment to the Company Bonus Scheme
• Life Assurance x3 Salary
• Generous hotel service charge
• Health cash plan & discounted dental & optical cover
• Company pension scheme
• Loyalty rewards & refer-a-friend bonus (£500)
• 29 days’ holiday including bank holidays
• Access to Meliá's global e-learning platform for personal & professional development
• High-street savings through Perks at Work
• Meals on duty

Mission

As Hotel Chief Engineer, you will lead and oversee the Engineering and Maintenance function, ensuring the hotel’s property, plant, equipment and building systems operate safely, reliably and efficiently.

You will lead the Engineering team, manage preventive and reactive maintenance programmes, oversee contractors and specialist suppliers, and ensure all statutory inspections and compliance requirements are completed within the required timescales. Working closely with the General Manager and other hotel departments, you will minimise operational disruption, protect the long-term value of the property and ensure an environment that supports an exceptional guest experience.

Key Responsibilities

• Lead Engineering & Maintenance Operations – Oversee the day-to-day operation of the department and ensure all hotel engineering systems, equipment and facilities operate safely, reliably and efficiently.
• Manage Preventive & Reactive Maintenance – Develop and maintain the Preventive Maintenance Programme, monitor work orders, respond to breakdowns and identify recurring issues requiring permanent solutions.
• Ensure Health, Safety & Compliance – Ensure statutory inspections, testing and certification are completed on time, maintaining accurate records and escalating significant safety concerns appropriately.
• Manage Energy & Sustainability – Monitor electricity, gas and water consumption, identify opportunities for efficiency and support the hotel’s sustainability and energy-saving initiatives.
• Oversee Contractors & Suppliers – Manage external contractors and specialist providers, review quotations, monitor quality and ensure works are delivered safely, on time and within agreed costs.
• Manage CAPEX & Engineering Projects – Identify capital requirements, support refurbishment and improvement projects, and monitor project costs, quality and completion dates.
• Lead & Develop the Engineering Team – Recruit, train and develop colleagues, allocate daily responsibilities and ensure appropriate operational coverage.
• Manage Budgets & Expenditure – Monitor maintenance expenditure, review costs, identify savings opportunities and support departmental budgeting and forecasting.
• Support Hotel Operations & Guest Experience – Prioritise engineering issues according to guest impact and operational risk, minimise disruption and work closely with the General Manager and other departments.
• Manage Emergencies & Business Continuity – Act as the technical lead during major engineering incidents and ensure appropriate emergency procedures and contingency arrangements are in place.
• Proven experience in a hotel engineering, facilities or building-services environment
• Strong knowledge of mechanical, electrical, HVAC, plumbing and general building systems
• Experience managing an Engineering or Maintenance team
• Experience managing contractors and external service providers
• Good understanding of health, safety and statutory compliance requirements
• Strong troubleshooting and problem-solving skills
• Excellent organisational and communication skills
• Ability to prioritise multiple operational and maintenance requirements
• Ability to work effectively under pressure, particularly during emergencies and high-occupancy periods
• Relevant engineering, electrical, mechanical or facilities management qualification is desirable

Because belonging to the great Meliá family is being VIP

At Meliá Hotels International, our people are the heart of everything we do. Whether you’re stepping into leadership or building on your expertise, you’ll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People - and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.

Compensation: Competitive salary