Sheltered Housing Scheme Manager

BDS (Northern) Limited; Filton; On-site; GBP 26,000 - 34,000; Full time

Job summary

BDS (Northern) Limited is seeking a Scheme Manager Extra Care to lead a welcoming, person-centred service for older residents in Filton. You will oversee day-to-day operations, collaborate with care providers and agencies, and ensure safety and suitability of services while promoting independence.

The role emphasizes safeguarding, tenancy support, social activities, and close liaison with partners to deliver high-quality care in a community setting.

Qualifications

• Compassionate, people-focused approach to elder care.
• Experience supporting older people and managing challenging behaviours.
• Knowledge of welfare benefits and housing management (desirable).
• Confidence working with statutory and voluntary agencies.
• Experience in advocacy and partnership working.
• Understanding of adult vulnerabilities, bereavement and prevention.

Responsibilities

• Manage the day-to-day operations of the scheme.
• Support residents with tenancy plans and scheme inductions.
• Assess and manage risks including fire safety and health & safety.
• Maintain accurate records and uphold scheme security.
• Report and follow up on repairs, prioritising safety-related issues.
• Liaise with care providers and monitor service level agreements.
• Facilitate social interaction and communal activities.
• Assist in resident selection and allocation.
• Maintain professional boundaries and safeguarding protocols.

Skills

Compassionate approach

People-focused

Problem-solving

Decision-making

Advocacy & partnership

Job description

Scheme Manager Extra Care

This is a temp to perm opportunity for the right candidate. Temp for 12 weeks initially.

About the Role

We're looking for a compassionate and proactive Scheme Manager to join our Extra Care team. In this rewarding role, you'll deliver a person-centred service to older people with diverse needs, helping them live independently and safely within their communities.

You’ll be responsible for the day-to-day running of the scheme, working collaboratively with colleagues, care providers, and external agencies to ensure a high-quality, responsive service. From managing health and safety to supporting social engagement, you’ll play a vital role in creating a safe, welcoming, and inclusive environment.

Key Responsibilities

• Manage the day-to-day operations of the scheme
• Support residents with tenancy plans and scheme inductions
• Assess and manage risks including fire safety and health & safety
• Maintain accurate records and uphold scheme security
• Report and follow up on repairs, prioritising safety-related issues
• Liaise with care providers and monitor service level agreements
• Facilitate social interaction and communal activities
• Assist in resident selection and allocation
• Maintain professional boundaries and ensure safeguarding protocols are followed

We offer

• A positive, inclusive workplace where your voice matters
• Opportunities for professional development and career progression.
• The chance to make a real impact in people's lives every single day

This role is being offered on a full-time basis working 37 hours per week. This is a field and scheme based role in Filton, South Gloucestershire. A full driving licence and access to a vehicle would be advantageous due to the location of the role.

About the Candidate

You’ll be someone who thrives in a people-focused environment and is passionate about supporting older individuals to live independently.

• Strong problem-solving and decision-making skills.
• Experience supporting older people and managing challenging behaviours.
• Knowledge of welfare benefits and housing management. (Desirable)
• Confidence working with statutory and voluntary agencies.
• Experience in advocacy and partnership working.
• Understanding of adult vulnerabilities, bereavement, and prevention