Sheltered Housing Officer

Niyaa People; Maidenhead; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Immediate start

Established team environment

Job summary

Niyaa People is seeking an experienced Sheltered Housing Officer to oversee 9 sheltered schemes in Maidenhead and support residents aged 55+ to live safely and independently.

The role requires housing management experience, safeguarding knowledge, and excellent communication. A driving licence and Enhanced DBS are essential; the position offers an immediate start and an established team environment.

Qualifications

• Experience in housing management, sheltered or supported housing.
• Experience supporting older people or vulnerable residents.
• Knowledge of safeguarding, health and safety and fire safety.
• Excellent communication, organisation and problem-solving skills.
• Ability to manage a varied workload independently.
• Full UK driving licence, access to a vehicle and business insurance.
• An Enhanced DBS.

Responsibilities

• Manage the day-to-day running of 9 sheltered housing schemes.
• Provide tenancy management and resident support.
• Carry out welfare checks, assessments and tenant sign-ups.
• Develop support plans to promote independence and reduce isolation.
• Manage rent arrears, tenancy issues and low-level ASB.
• Oversee health, fire safety and safeguarding.
• Organise resident meetings and community activities.
• Liaise with social services, healthcare and external agencies.
• Complete pre-void inspections and work with lettings and maintenance teams.

Skills

Housing management

Older people support

Safeguarding

Health & safety knowledge

Communication

Organisation

Problem-solving

Driving licence

Enhanced DBS

Job description

We are working with a well-established housing provider delivering sheltered housing and independent living services to older residents across Maidenhead. They are looking for an experienced Sheltered Housing Officer to join their team, overseeing 9 sheltered housing schemes and supporting residents aged 55+ to live safely and independently.

Key Responsibilities

• Manage the day-to-day running of 9 sheltered housing schemes.
• Provide tenancy management and resident support.
• Carry out welfare checks, assessments and tenant sign-ups.
• Develop support plans to promote independence and reduce isolation.
• Manage rent arrears, tenancy issues and low-level ASB.
• Oversee health, fire safety and safeguarding.
• Organise resident meetings and community activities.
• Liaise with social services, healthcare and external agencies.
• Complete pre-void inspections and work with lettings and maintenance teams.

Essential Experience & Requirements

• Experience in housing management, sheltered or supported housing.
• Experience supporting older people or vulnerable residents.
• Knowledge of safeguarding, health and safety and fire safety.
• Excellent communication, organisation and problem-solving skills.
• Ability to manage a varied workload independently.
• Full UK driving licence, access to a vehicle and business insurance.
• An Enhanced DBS

What's on Offer?

• £22 per hour Umbrella.
• Immediate start available.
• Established team environment.