Sheltered Scheme Housing Manager

Adecco Portugal; Brentford, Isleworth, Chiswick; On-site; GBP 26,000 - 36,000; Full time

Job summary

Adecco Group UK & Ireland is seeking a Sheltered Scheme Housing Manager to support older residents across multiple schemes in Brentford and surrounding areas. The role focuses on promoting independence, wellbeing, and safe, well-managed housing.

You will be a key contact for tenants, families, and partner agencies, performing welfare checks, coordinating support, and encouraging community activities. A full UK driving licence and travel across schemes are required.

Qualifications

• Experience supporting older or vulnerable adults in housing, care, or community settings.
• Excellent communication and relationship-building skills.
• Knowledge of health and safety in residential environments.

Responsibilities

• Conduct regular wellbeing visits to monitor residents' welfare.
• Support older residents to live independently.
• Respond to emergencies and take appropriate action.
• Maintain tenant records, wellbeing plans, and safety documentation.
• Liaise with families, social workers and health professionals.

Skills

Experience with older adults

Independent working

Health and safety knowledge

Communication skills

Signposting residents

Job description

Sheltered Scheme Housing Manager

Location: Main base at Danehurst, Brentford, with travel across sheltered housing schemes in Hounslow including: Brentford: Danehurst, Lambert Lodge, Harnage House & Griffin Court; Isleworth: Fenn House; Chiswick: Meadowcroft & Jessop House

Pay Rate: £19.78 PAYE / £26.27 Umbrella per hour

Hours: 36 hours per week, Monday to Friday

Contract: 6-month temporary assignment with potential extension

About the Role

We are recruiting for an experienced and compassionate Sheltered Scheme Housing Manager to support older residents across a number of sheltered housing schemes within the London Borough of Hounslow.

This is a rewarding frontline role where you will promote independence, wellbeing, and quality of life for residents whilst ensuring schemes are safe, secure, and well managed. You will act as a key point of contact for tenants, their families, partner agencies, and internal housing teams. The role involves regular tenant welfare checks, responding to emergencies, coordinating support services, maintaining accurate records, and encouraging resident engagement through activities and events.

Key Responsibilities

• Conduct regular wellbeing visits and monitor residents' welfare.
• Support vulnerable and older residents to live independently.
• Respond to emergency calls and take appropriate action when required.
• Maintain tenant records, wellbeing plans, and health and safety documentation.
• Liaise with family members, social workers, health professionals, and external support agencies.
• Assist with new tenant move-ins and settling-in processes.
• Promote community engagement and organise social activities within schemes.
• Ensure buildings remain safe, secure, clean, and compliant with health and safety requirements.
• Investigate safeguarding concerns and elevate appropriately.
• Provide cover across sheltered housing schemes throughout the borough as required.

About You

• Has experience supporting older or vulnerable adults in a housing, care, support, or community-based setting.
• Has knowledge of services available to older people and understands how to signpost residents to appropriate support.
• Is confident working independently, managing emergencies, and making sound decisions.
• Has a practical understanding of health and safety within residential environments.
• Possesses excellent communication and relationship-building skills.
• Is passionate about improving resident wellbeing and creating thriving communities.

Essential Requirements

• Current full UK driving licence and access to motorised transport.
• Good IT skills and experience maintaining accurate records.
• Ability to travel between sheltered housing schemes across the borough.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.