Sheltered Housing Officer - Part Time

Curo Group; Radstock; On-site; GBP 8,800 - 11,000; Part time

Benefits offered by this job

Annual leave

Birthday leave

Pension matching

Flexible benefits

Employee assistance

Job summary

Curo Group is seeking a part-time Sheltered Housing Officer to support residents at Greenacres Court, Midsomer Norton. The role involves helping residents manage tenancies, supporting independence, and coordinating with on-site care teams to ensure joined-up support.

The position is 14 hours per week, with flexible spread across three days. Prior sheltered housing experience is not required, but strong relationship-building and record-keeping skills are essential.

Qualifications

• Experience of working one-to-one with customers in supported housing, social care or another community-facing role.
• Confidence building relationships with partner agencies to get the right support for residents.
• Clear written and spoken communication, with the ability to adapt your style for different people.
• Confident keeping accurate records using IT and mobile tools such as iPads and Microsoft Office.
• Ability to maintain confidentiality and professional boundaries.
• Organised, able to manage competing priorities and meet deadlines.

Responsibilities

• Getting to know residents and agreeing support plans that help them keep their tenancy and live independently.
• Helping residents maximise their income and manage their rent and other responsibilities.
• Carrying out alarm, fire and health and safety checks, keeping accurate records and flagging hazards.
• Spotting and reporting safeguarding concerns, then following them through.
• Working with care providers, partner agencies and colleagues so residents get the right support at the right time.
• Organising social events and groups that help residents connect with each other and the wider community.

Job description

Sheltered Housing Officer - Part Time

£25,878 per annum FTE (£9,791 pro rata) | Greenacres Court, Midsomer Norton | Site-based

Permanent | Part Time | 14 hours per week

Your Support. Our Community. Safer, Independent Lives.

Moving into Extra Care is a big step. For the older people living in our schemes, it means keeping their own front door, their own routines and their independence, with care and support close by when they need it.

As a Sheltered Housing Officer, you'll be a familiar, trusted face on site. You'll help residents manage their tenancies and their money, keep the building safe and bring people together. You'll work alongside on-site care teams, colleagues across Curo and partner agencies, so residents get joined-up support and always know who to turn to.

This role is 14 hours a week. We'd love to spread these across three days, for example 5, 4.5 and 4.5 hours, so residents see you more regularly through the week. If two 7-hour days would suit you better, we're happy to talk about it.

What you'll be doing

• Getting to know residents and agreeing support plans that help them keep their tenancy and live independently
• Helping residents maximise their income and manage their rent and other responsibilities
• Carrying out alarm, fire and health and safety checks, keeping accurate records and flagging hazards
• Spotting and reporting safeguarding concerns, then following them through
• Working with care providers, partner agencies and colleagues so residents get the right support at the right time
• Organising social events and groups that help residents connect with each other and the wider community

More about you

You're at your best when you can see the difference you make. You listen, you're patient and you encourage people to work towards their goals while respecting their choices. You take pride in doing things properly and you're a supportive member of the team.

You don't need to have worked in sheltered housing before.

Essential:

• Experience of working one-to-one with customers in supported housing, social care or another community-facing role, including carrying out risk assessments and developing support plans
• Confidence building relationships with partner agencies to get the right support for residents
• Clear written and spoken communication, with the ability to adapt your style for different people
• Confident keeping accurate records using IT and mobile tools such as iPads and Microsoft Office
• Ability to maintain confidentiality and professional boundaries
• Organised, able to manage competing priorities and meet deadlines

What you'll get in return

Beyond a salary of £25,878 (pro rata) and the chance to make a real difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years, pro rata
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at [e-mail]