Sheltered Housing Officer

Niyaa People; Maidenhead; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Immediate start

Supportive team

Job summary

Niyaa People Ltd is seeking an experienced Sheltered Housing Officer to oversee 9 sheltered housing schemes in Maidenhead, supporting residents aged 55+ to live safely and independently.

You will manage tenancy operations, welfare checks, support plans, rent arrears, health and fire safety, and liaise with social services and maintenance teams. An Enhanced DBS and full UK driving licence are required. Immediate start available.

Qualifications

• Experience in housing management, sheltered or supported housing.
• Experience supporting older people or vulnerable residents.
• Knowledge of safeguarding, health and safety and fire safety.
• Excellent communication, organisation and problem-solving skills.
• Ability to manage a varied workload independently.
• Full UK driving licence, access to a vehicle and business insurance.
• An Enhanced DBS check is required.

Responsibilities

• Manage day-to-day running of 9 sheltered housing schemes.
• Provide tenancy management and resident support.
• Carry out welfare checks, assessments and tenant sign-ups.
• Develop support plans to promote independence and reduce isolation.
• Manage rent arrears, tenancy issues and low-level ASB.
• Oversee health, fire safety and safeguarding.
• Organise resident meetings and community activities.
• Liaise with social services, healthcare and external agencies.
• Complete pre-void inspections and coordinate with lettings and maintenance teams.

Skills

Housing management

Older people support

Safeguarding knowledge

Communication skills

Time management

Driving licence

Education

Enhanced DBS

Job description

We are working with a well-established housing provider delivering sheltered housing and independent living services to older residents across Maidenhead. They are looking for an experienced Sheltered Housing Officer to join their team, overseeing 9 sheltered housing schemes and supporting residents aged 55+ to live safely and independently.

Key Responsibilities

• Manage the day-to-day running of 9 sheltered housing schemes.
• Provide tenancy management and resident support.
• Carry out welfare checks, assessments and tenant sign-ups.
• Develop support plans to promote independence and reduce isolation.
• Manage rent arrears, tenancy issues and low-level ASB.
• Oversee health, fire safety and safeguarding.
• Organise resident meetings and community activities.
• Liaise with social services, healthcare and external agencies.
• Complete pre-void inspections and work with lettings and maintenance teams.

Essential Experience & Requirements

• Experience in housing management, sheltered or supported housing.
• Experience supporting older people or vulnerable residents.
• Knowledge of safeguarding, health and safety and fire safety.
• Excellent communication, organisation and problem-solving skills.
• Ability to manage a varied workload independently.
• Full UK driving licence, access to a vehicle and business insurance.
• An Enhanced DBS

What's on Offer?

• £22 per hour Umbrella.
• Immediate start available.
• Established team environment.

If you have relevant experience in sheltered housing, supported housing or housing management and are immediately available, we would love to hear from you.