Shared Services Coordinator

Keepmoat Homes; Doncaster; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Company Pension Scheme

Cycle to Work Scheme

Life Assurance

Health Assessments

Employee Assistance Programme

Volunteering Day

Payroll Giving

Development opportunities

Job summary

Keepmoat Limited is looking for an organised HR Shared Services Coordinator to join our HR team in Doncaster. You will support the employee lifecycle, onboarding, payroll, HRIS, and policy administration, ensuring accurate records and GDPR compliance.

The role offers exposure to Employee Relations activities and opportunities to develop into HR advisory work, with a focus on data accuracy and stakeholder management in a fast-paced environment.

Qualifications

• Previous experience in an HR Administration or HR Shared Services role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and commitment to data accuracy.
• Strong communication and stakeholder management skills.
• Experience using HRIS and payroll systems.
• Customer-focused with a proactive and solutions-oriented approach.
• Ability to handle confidential information with discretion and integrity.
• Comfortable working independently and as part of a team in a fast-paced environment.
• Desirable experience supporting Employee Relations activities, including meeting notes and documentation.
• Awareness of HR policies, procedures and employment legislation, with a desire to develop into a broader HR advisory role.

Responsibilities

• Coordinate the onboarding process for new starters.
• Prepare and issue employment contracts, offer letters and employee documentation.
• Maintain accurate employee records and ensure GDPR compliance.
• Manage HR system updates and support HR reporting and data accuracy.
• Carry out right-to-work, DBS and other employment checks where required.
• Provide first-line support for HR queries, escalating where appropriate.
• Support payroll processes by ensuring employee changes are processed accurately and on time.
• Maintain HR policies, SharePoint content and employee communications.
• Contribute to HR projects and continuous improvement initiatives.

Skills

HR Admin experience

HR Shared Services

Organisational skills

Attention to detail

Communication skills

HRIS & payroll

Confidentiality

Independent worker

Team player

Employee relations support

Education

CIPD qualification

Tools

HRIS software

Payroll systems

Job description

Great homes start with great people. At Keepmoat our purpose is clear, we create communities and transform lives. Every year we build thousands of high-quality homes that help more people and families find a place to call their own.

As we continue to grow, we’re looking for talented people who want to do meaningful work, develop their careers and help shape the future of housebuilding.

We're looking for an organised and focused HR Shared Services Coordinator to join our HR team. Reporting to the Head of HR Shared Services, you'll provide efficient and accurate HR administration support across the employee lifecycle, ensuring a positive experience for employees, managers and candidates.

You’ll play a key role in recruitment administration, onboarding, HR systems management, employee records, payroll support and responding to HR queries, helping to deliver a high-quality HR service across the business. This role offers an excellent opportunity for an HR Administrator or HR Coordinator looking to progress their career into HR Advisory, with increasing exposure to Employee Relations activity, policy interpretation and case management support.

Key Responsibilities

• Coordinate the onboarding process for new starters.
• Prepare and issue employment contracts, offer letters and employee documentation.
• Maintain accurate employee records and ensure GDPR compliance.
• Manage HR system updates and support HR reporting and data accuracy.
• Carry out right-to-work, DBS and other employment checks where required.
• Provide first-line support for HR queries, escalating where appropriate.
• Support payroll processes by ensuring employee changes are processed accurately and on time.
• Maintain HR policies, SharePoint content and employee communications.
• Contribute to HR projects and continuous improvement initiatives.

Skills, Experience and Qualifications

• Previous experience in an HR Administration or HR Shared Services role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and commitment to data accuracy.
• Strong communication and stakeholder management skills.
• Experience using HRIS and payroll systems.
• Customer-focused with a proactive and solutions-oriented approach.
• Ability to handle confidential information with discretion and integrity.
• Comfortable working independently and as part of a team in a fast-paced environment.
• Desirable experience supporting Employee Relations activities, including taking meeting notes, preparing documentation and working alongside HR Advisors or HR Managers on employee cases.
• Awareness of HR policies, procedures and employment legislation, with a desire to develop into a broader HR advisory role.

Qualifications

• CIPD qualified or working towards qualification (desirable).
• Strong interpersonal skills with the ability to build effective relationships at all levels.

Why work for us?

• Competitive rates of pay
• Smart Holidays
• Company Pension Scheme
• Cycle to Work Scheme
• 5% discount on a Keepmoat home
• Exclusive offers and discounts
• Life Assurance and Health Assessments
• Employee Assistance Programme
• Volunteering Day and Payroll Giving
• Development opportunities to progress your career

Our values

Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.

• Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
• Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
• Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
• Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.

At Keepmoat, we believe that diversity makes us stronger. We are committed to creating an environment where colleagues feel they belong. We recognise the importance of building a workforce that reflects the diverse communities we serve.

We welcome applications from all suitably qualified candidates and are dedicated to ensuring our recruitment process is fair, accessible and free from discrimination. We are all about creating an inclusive workplace where everyone feels respected, valued and empowered.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL