Shared Ownership Resales Specialist

Goodman Masson; Southampton; On-site; GBP 22,000 - 30,000; Full time

Job summary

Goodman Masson in Southampton is seeking a capable Sales and Resales Administrator to manage end-to-end sales processes for shared ownership schemes, liaising with buyers, local authorities and external partners to ensure accurate, timely delivery.

You will handle applications, financial checks, viewings and reporting, contribute to policy updates, and support marketing efforts to promote home ownership. The role requires strong organisation, communication and customer service skills.

Qualifications

• Experience in a busy sales environment and team working.
• Experience marketing and selling residential property.
• Knowledge of mortgages and mortgage assessments.
• Excellent communication and stakeholder management skills.
• Full driving licence and access to own transport.

Responsibilities

• Facilitate sale of a shared ownership property from start to finish; main point of contact for customers.
• Liaise with sales/marketing team and external partners to meet targets and objectives.
• Assess applications and suitability for resales; perform financial checks.
• Support the customer service centre and maintain high standards of care.
• Update procedures and provide processing/reporting for management and partners.
• Assist marketing with materials and events to promote schemes.
• Provide cover during absences and participate in external events as required.

Skills

Sales experience

Marketing & selling property

Mortgage knowledge

Stakeholder management

Event liaison

Organisation & planning

Customer service

Communication

Adaptability

Tools

Word

Excel

Job description

Goodman Masson in Southampton is seeking a capable Sales and Resales Administrator to manage end-to-end sales processes for shared ownership schemes, liaising with buyers, local authorities and external partners to ensure accurate, timely delivery.

You will handle applications, financial checks, viewings and reporting, contribute to policy updates, and support marketing efforts to promote home ownership. The role requires strong organisation, communication and customer service skills.