Shack Showroom Associate – Premium Home Furnishings

Loaf; Guildford; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

33 days holiday, increasing by 1 day每年

Enhanced family leave policy

Staff and friends and family discount

Healthcare cash plan

EAP programme

Shopping discounts

Cycle to work scheme

Half a day for Christmas shopping

Life Assurance - 4 times annual salary

Job summary

Loaf, a premium UK furniture brand, is looking for a friendly Retail Associate to join our Guildford showroom. You will deliver excellent customer service, process orders on our systems, and help customers with delivery and fit guidance.

You’ll work independently and as part of a team, with flexibility to cover other showrooms during opening hours. The role is a 6.5 hour contract per week, with benefits including 33 days holiday, staff discounts, and life assurance.

Qualifications

• Previous experience in customer facing roles.
• Ability to work independently and take responsibility.
• Excellent attention to detail.
• Confidence and common sense.
• A great team player with the ability to promote and help build a positive work environment.
• Flexibility and availability to work at other showroom locations during opening hours.

Responsibilities

• Ensure tiptop product knowledge and understanding of our brand at all times.
• Consistently provide helpful and informed service with confidence and clarity.
• Process orders on our systems, providing delivery, 'will it fit' and lead time advice.
• Recommending "up-sell" products.
• Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines.
• Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor.
• Help to maintain a safe and healthy work environment.
• Be passionate about the Loaf brand and our products.

Skills

Customer service

Independence

Attention to detail

Confidence

Team player

Flexibility

Tools

POS systems

Job description

Loaf, a premium UK furniture brand, is looking for a friendly Retail Associate to join our Guildford showroom. You will deliver excellent customer service, process orders on our systems, and help customers with delivery and fit guidance.

You’ll work independently and as part of a team, with flexibility to cover other showrooms during opening hours. The role is a 6.5 hour contract per week, with benefits including 33 days holiday, staff discounts, and life assurance.