Premium Furniture Showroom Associate

Loaf (Loaf.com); West of England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33 days holiday, increasing by 1 day

Enhanced family leave policy

Staff and friends and family discount

Healthcare cash plan

EAP programme

Shopping discounts

Cycle to work scheme

Half a day for Christmas shopping

Life Assurance - 4 times annual salary

Job summary

Loaf, a premium UK furniture brand, is looking for a customer-focused team member to join our Shacks network. You will deliver helpful service, advise on products, process orders, and support uplift through thoughtful recommendations.

You should have experience in customer-facing roles, the ability to work independently, strong attention to detail, and a positive, collaborative attitude. The role requires flexibility to work across showrooms during our opening hours.

Qualifications

• Previous experience in customer facing roles.
• Ability to work independently and to take responsibility.
• Excellent attention to detail.
• Confidence and common sense.
• A great team player with the ability to promote a positive work environment.
• Flexibility to work at other showroom locations during opening hours.

Responsibilities

• Ensure tiptop product knowledge and understanding of our brand at all times.
• Consistently provide helpful and informed service with confidence and clarity.
• Process orders on our systems, providing delivery, 'will it fit' and lead time advice.
• Recommend up-sell products.
• Maintain the Loaf brand in the Shack to the highest standard by following Shack Retail Guidelines.
• Carry out housekeeping tasks and maintain a safe, healthy work environment.
• Be passionate about the Loaf brand and products.

Skills

Customer facing

Independence

Attention to detail

Confidence

Team player

Flexibility

Job description

Loaf, a premium UK furniture brand, is looking for a customer-focused team member to join our Shacks network. You will deliver helpful service, advise on products, process orders, and support uplift through thoughtful recommendations.

You should have experience in customer-facing roles, the ability to work independently, strong attention to detail, and a positive, collaborative attitude. The role requires flexibility to work across showrooms during our opening hours.