Settlements Customer Service Administrator

Nationwide; Glasgow; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Nationwide is recruiting for an Asset Finance position based in our Glasgow office, with hybrid working across the UK. You will join a small, friendly team and gain knowledge and transactional experience in Hire Purchase and Lease products within the Asset Finance portfolio.

The role involves regular collaboration with colleagues across our UK estate and offers a pathway to develop within a major financial services organisation undergoing a phased integration with Virgin Money.

Job description

An exciting opportunity exists within Virgin Money’s well established and fast-growing Asset Finance business. We support SME and mid-market businesses across the UK with our suite of Asset Finance products. Our customers range from small and complex high-growth businesses, through larger SMEs to those that have already grown to become the backbone of the UK economy. This is an excellent opportunity to join a small and friendly team performing a core function at the heart of our business and gain Asset Finance Hire Purchase and Lease product knowledge and transactional experience within a specialist area.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. As you will be based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.