Technical Operations Coordinator

Acorn Limited; Slough; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company Events

Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family

Job summary

Acorn Limited is seeking a Technical Operational Support / Administrator to join their Operations team in Slough. This role requires a strong technical foundation to support service delivery and ensure compliance across multiple client accounts.

You will assist operational leadership and engineering teams, ensuring high standards of performance and safety. Desired qualifications include experience in facilities management, excellent communication skills, and familiarity with QHSE processes.

Company benefits include events and wellbeing services.

Qualifications

• Experience working within facilities management or a similar environment.
• Ability to interpret technical information and support compliance processes.
• Good communication and stakeholder engagement skills.

Responsibilities

• Provide day-to-day technical and operational support.
• Assist in managing client service delivery.
• Help ensure compliance documentation is maintained.

Skills

Communication skills

Organisational ability

IT skills

Understanding of QHSE processes

Education

IOSH or similar health and safety awareness qualification

Tools

CAFM or operational systems

Job description

With over 40 years’ experience in mechanical and electrical maintenance, Acorn is a trusted provider of building services across London and the South East. Known for our technical expertise, reliability and long-standing client relationships, we deliver innovative, safe and efficient solutions across a wide range of sectors.

We are currently looking for a Technical Operational Support / Administrator to join our Operations team.

This position is ideal for someone with a strong technical foundation who is keen to play a key role behind the scenes, supporting service delivery across a diverse portfolio of client accounts. Working closely with operational leadership and engineering teams, you will help ensure everything runs smoothly day-to-day.

In this role, you will support core operational functions, helping to maintain high standards of safety, compliance and service performance. It’s a fast-paced and varied position where your organisational skills, attention to detail and ability to coordinate multiple priorities will have a direct impact on successful service delivery.

Location: Slough

Salary: up to £30,000

Hours: 37.5 per week Monday to Friday

Company Benefits

• Company Events
• Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family

Responsibilities

• Provide day-to-day technical and operational support to the Regional Operations Manager and wider team
• Assist in managing client service delivery across a portfolio of accounts
• Support engineering teams with risk assessments and method statements for higher-risk activities
• Help ensure all compliance documentation, site records, KPIs and SLAs are maintained and achieved
• Carry out site visits, audits and inspections as required to support QHSE standards
• Assist with monitoring work in progress and reporting on operational performance
• Support the identification and implementation of service improvements across contracts
• Maintain accurate records and ensure timely reporting to both internal stakeholders and clients
• Build positive working relationships with clients, engineers and subcontractors
• Contribute to a culture of safety, quality and continuous improvement

What We’re Looking For

• Experience working within facilities management or a similar environment
• Good communication and stakeholder engagement skills
• Strong organisational and administrative ability
• Ability to interpret technical information and support compliance processes
• Good IT skills and familiarity with CAFM or operational systems
• Understanding of QHSE processes and site compliance requirements
• IOSH or similar health and safety awareness qualification

Key Behaviours

• Detail-oriented and highly organised
• Proactive and willing to support across multiple areas
• Strong team player with a collaborative approach
• Professional and client-focused
• Able to work in a fast-paced environment