ServiceNow Technical Architect

JR United Kingdom; Oxford; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a skilled ServiceNow Technical Architect to design and implement scalable solutions in the Oxford district. The role demands a strong background in Customer Service Management and involves collaboration with various stakeholders to meet technical standards and business objectives. This long-term contract position is pivotal in driving innovation and ensuring governance across implementations.

Qualifications

• Deep expertise in ServiceNow CSM module.
• Experience leading design sessions and architecture reviews.
• Ability to collaborate with stakeholders for technical solutions.

Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM.
• Lead technical design sessions and architecture reviews.
• Define best practices for platform development and integration.

Skills

Customer Service Management (CSM)

Technical Design

Integration

Governance

Innovation

Job description

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ServiceNow Technical Architect, oxford district

Client:

Innova Solutions

Location:

oxford district, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities