ServiceNow Technical Architect

JR United Kingdom; Basingstoke; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the technology sector is looking for a ServiceNow Technical Architect in Basingstoke. This long-term contract role focuses on architecting scalable ServiceNow solutions, emphasizing Customer Service Management. The ideal candidate will lead design sessions and ensure best practices in implementation, playing a critical role in aligning technical solutions with business objectives.

Qualifications

• Experience in architecting end-to-end ServiceNow solutions.
• Strong expertise in Customer Service Management (CSM).
• Leadership in technical design sessions and implementations.

Responsibilities

• Architect end-to-end ServiceNow solutions focusing on CSM.
• Lead architecture reviews and technical design sessions.
• Define best practices for development and integration.

Skills

Customer Service Management (CSM)

ServiceNow Solutions Architecture

Data Exchange

Education

Proven experience with ServiceNow

Architectural Standards Compliance

Job description

Social network you want to login/join with:

ServiceNow Technical Architect, basingstoke

col-narrow-left

Client:

Innova Solutions

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities