ServiceNow Technical Architect

JR United Kingdom; Watford; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading company in Watford is seeking a ServiceNow Technical Architect for a long-term contract. This pivotal role requires extensive experience in Customer Service Management (CSM) and involves architecting solutions aligned with business goals. The ideal candidate will lead technical design and ensure adherence to best practices in platform development and integration.

Qualifications

• Strong expertise in ServiceNow architecture, specifically with CSM.
• Experience in leading technical design sessions and architecture reviews.
• Proven ability to translate business requirements into technical solutions.

Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM.
• Lead technical design sessions and enforce best practices.
• Collaborate with stakeholders to translate requirements into robust solutions.

Skills

Customer Service Management (CSM)

ServiceNow Expertise

Technical Governance

Integration Skills

Job description

Social network you want to login/join with:

ServiceNow Technical Architect, Watford, Hertfordshire

Client: Innova Solutions

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

-

EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities