ServiceNow Senior Technical Consultant

JR United Kingdom; Stockport; On-site; GBP 40,000 - 65,000; Full time

Job summary

Join a leading IT Service Management consultancy as a ServiceNow Developer, working on exciting implementation projects. We seek candidates with hands-on ServiceNow experience, strong communication skills, and a background in ITIL. This role offers excellent opportunities for professional growth within a respected team.

Qualifications

• Hands-on ServiceNow development experience in a consultancy.
• Broad appreciation of ITSM tools.
• Experience with multiple ServiceNow implementations is advantageous.

Responsibilities

• Involved in ServiceNow implementation projects as part of a team or individually.
• Responsible for module development or end-to-end implementation.
• Provide training and handover to internal teams.

Skills

ServiceNow development

Strong communication skills

ITIL fundamentals

Education

ServiceNow certifications (CSA, CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably within a specialist consultancy environment. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are essential, along with the ability to present as credible and knowledgeable to clients. Experience with multiple ServiceNow implementations across various clients is advantageous but not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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