ServiceNow Senior Technical Consultant

JR United Kingdom; Bath; On-site; GBP 40,000 - 70,000; Full time

Job summary

Une entreprise de conseil en gestion des services IT de premier plan recherche un développeur ServiceNow. Le candidat idéal aura une expérience pratique, des certifications ServiceNow et sera capable d'interagir efficacement avec les clients. Ce poste offre une excellente opportunité de rejoindre une équipe respectée dans le domaine.

Qualifications

• Expérience pratique avec ServiceNow et développement d'implémentations.
• Connaissance des outils ITSM.
• Capacité à interagir positivement avec les clients.

Responsibilities

• Participer à des projets d'implémentation de ServiceNow.
• Développement de modules et implémentation de solutions.
• Formation et transfert vers les équipes internes.

Skills

Communication

ServiceNow

ITIL fundamentals

Education

CSA Certification

CIS Certification

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific accreditations are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, as is the ability to appear credible and knowledgeable in front of clients. Ideally, you will have previously worked on multiple implementations of the ServiceNow platform with various clients, although this is not crucial. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.