ServiceNow Senior Technical Consultant

JR United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading IT Service Management consultancy as a ServiceNow Developer. You will work on implementation projects, guiding clients from scoping to delivery, with additional training provided. Ideal candidates have experience in ServiceNow development and solid communication skills.

Qualifications

• Hands-on development experience in ServiceNow.
• Broad appreciation of ITSM tools.
• Strong communication and presentation skills.

Responsibilities

• Involved in a range of ServiceNow implementation projects.
• Responsible for specific module development and end-to-end implementation.
• Advising customers on potential solutions and training internal teams.

Skills

Communication

ITIL Fundamentals

ServiceNow Development

Education

ServiceNow Certifications (CSA, CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are essential, along with the ability to present as credible and knowledgeable in front of clients. Ideally, you will have previously worked on multiple ServiceNow implementations with various clients, although this is not mandatory. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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