ServiceNow Senior Technical Consultant

JR United Kingdom; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT Service Management consultancy is seeking a candidate with ServiceNow development expertise for implementation projects. Candidates should have experience with ITSM tools, ServiceNow accreditations, and strong communication skills, ready to work both in teams and independently.

Qualifications

• Experience with multiple ServiceNow implementations is advantageous.
• Role involves advising customers and end-to-end project implementation.
• Ability to present credibly and knowledgeably to clients.

Responsibilities

• Involved in ServiceNow projects, focusing on module development and implementations.
• Responsible for initial scoping and client advisement.
• Facilitate training and hand-over to internal teams.

Skills

Strong communication skills

Hands-on development experience in ServiceNow

Broad appreciation of ITSM tools and ITIL fundamentals

Education

ServiceNow System Administration (CSA) accreditation

ServiceNow Implementation Specialist (CIS) accreditation

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or an end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably within a specialist consultancy environment. ServiceNow-specific accreditations such as System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines are preferred. Strong communication skills are essential, along with the ability to present credibly and knowledgeably to clients. Experience with multiple ServiceNow implementations across various clients is advantageous but not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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