ServiceNow HRSD Delivery Lead

KPMG International Cooperative; City of Westminster; On-site; GBP 90,000 - 140,000; Full time

Job summary

KPMG International Cooperative is seeking a Powered HR ServiceNow HRSD Manager to lead delivery of HRSD transformation programmes, providing strategic guidance, client leadership and delivery oversight to support successful implementation outcomes.

You will partner with senior client stakeholders, manage multidisciplinary delivery teams and help organisations transform their HR service delivery capabilities.

Qualifications

• Degree-level education or equivalent experience.
• ServiceNow Certification: System Administrator.
• ServiceNow Certification: Implementation Specialist - HR.

Responsibilities

• Lead ServiceNow HRSD engagements as primary client contact, owning delivery outcomes and commercial targets.
• Guide client workshops, steering meetings and solution design discussions to align requirements with platform capabilities.
• Manage multidisciplinary teams across functional, technical and testing workstreams for high performance and success.
• Oversee design, configuration, testing and deployment activities across the programme lifecycle.
• Establish governance and actively manage risks, issues and dependencies.

Skills

ServiceNow HRSD

Delivery leadership

Stakeholder management

Education

Degree-level education or equivalent experience

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist - Human Resources

Job description

KPMG International Cooperative is seeking a Powered HR ServiceNow HRSD Manager to lead delivery of HRSD transformation programmes, providing strategic guidance, client leadership and delivery oversight to support successful implementation outcomes.

You will partner with senior client stakeholders, manage multidisciplinary delivery teams and help organisations transform their HR service delivery capabilities.